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Nerpax Systems
Video intercom monitor mounted on a blue wall beside a wooden front door

Intercom Systems

Video door phones, apartment and gate intercoms that let you see and speak to visitors before you open, installed and set up by one team.

Someone is at the gate and you have no idea who it is. You walk out in the rain to check, shout across the compound, or open up for a stranger because there is no other way to know. In apartments it is worse: tenants miss deliveries, caretakers spend the day running to the gate, and the old intercom buzzes in a flat nobody lives in anymore.

Nerpax Systems installs intercom systems that let you see and speak to visitors before anyone opens the door or gate. We survey your property, plan cable routes and handset positions, supply genuine equipment, install it neatly and commission every station so calls connect clearly. Where you have an automated gate or electric lock, we link the intercom so you can open it from inside the house or office.

At handover we show everyone how to answer calls, release the gate and use features such as call recording or mobile app answering where the system supports it. We also repair and replace failing intercoms in older buildings.

Whether it is a single video door phone for a home, a multi-unit system for a block of flats or a gate station for an office, one team handles it from survey to handover.

Request a free quote or book a site visit today.

What we offer

  • Video door phone installation
  • Audio intercom installation
  • Apartment and multi-unit intercom systems
  • Gate intercom stations
  • Intercom integration with gate automation and electric locks
  • Wi-Fi and mobile app intercoms
  • Office and internal intercom systems
  • Intercom repairs, upgrades and replacements

Why choose us

Planned around your property

We survey the site first, then choose positions, cable routes and equipment that suit your gate, building layout and number of units.

Works with your gate

Because we also install gate automation, we can link your intercom to the gate motor or electric lock so it opens from the handset.

Genuine, reliable equipment

We supply genuine intercom kits with weather-resistant outdoor stations, not low-grade units that fail after the first rainy season.

Neat, tidy cabling

Cables are routed in conduit or trunking and terminated properly, so the installation looks clean and is easy to service later.

Upgrades for older buildings

We replace or repair failing intercoms in apartment blocks and offices, often reusing existing cable routes where they are still sound.

Types of intercom systems

The right system depends on how many entry points and units you have, how far the gate is from the house, and whether you want to see visitors or only hear them.

Video door phones

An outdoor camera station at the gate or door, with an indoor monitor that shows who is calling. This is the most popular choice for homes. Many models store snapshots of callers and support extra indoor monitors in different rooms.

Audio intercoms

Voice-only systems that are simple, durable and cost-effective. They suit offices, internal communication between a gatehouse and reception, and sites where video is not needed.

Apartment and multi-unit intercoms

One entrance panel with a button or keypad for each unit, connected to handsets or monitors in every flat. Tenants answer their own visitors and release the door, which takes pressure off the caretaker and improves security for everyone.

Gate intercoms and app-based systems

A weatherproof station at the gate, wired or wireless to the house. Wi-Fi models can forward calls to your phone so you can answer visitors and open the gate even when you are away.

How to choose an intercom system

  • Distance: long runs from gate to house may need a specific cabling system or a wireless link
  • Number of units: apartments need a system built to scale
  • Gate control: confirm whether you want to open a motorised gate or electric lock from the handset
  • Remote answering: decide if you need app access on your phone
  • Weather: the outdoor station must handle sun, rain and dust

Think about who will use the system too. Elderly family members may prefer a simple handset with large buttons, while a busy office may want calls routed to reception first. In apartments, plan for the number of units the building may have in future, not only today. We talk through these points during the survey so the system fits how your property actually runs.

What affects intercom installation cost

Your quote depends on the number of stations and monitors, the type of system, cable length and route, and any gate or lock integration. As an indicative 2026 guide, a single video door phone for a home often falls between KES 18,000 and 60,000 installed. Apartment systems are usually priced per unit plus the entrance panel, commonly from KES 10,000 to 25,000 per unit. These figures depend on site; confirm with a free site survey.

Who it is for

  • Homeowners who want to see visitors before walking to the gate
  • Landlords and apartment owners giving every tenant control of their own entry
  • Offices and businesses managing reception, deliveries and staff entry
  • Schools, churches and clinics controlling who enters the compound

Intercom integration with gate automation

An intercom is most useful when it can open the gate. We connect intercoms to sliding and swing gate motors, magnetic locks and electric strikes, so you can confirm a visitor and let them in with one button. See our gate automation service for motors and access control.

Maintenance and aftercare

Keep the outdoor camera lens clean, make sure the station is not blocked by plants, and report crackling audio or a dark screen early. Most faults come from damaged cables, water entry or failed power supplies, and they are usually quick to fix when caught early. We offer repairs and servicing for both new and existing systems.

For a complete security setup, add CCTV systems alongside your intercom. Contractors can order intercom kits and accessories from our shop.

Intercom Systems photos

Frequently asked questions

How much does it cost to install an intercom in Kenya?
A single video door phone for a home often costs between KES 18,000 and 60,000 installed, depending on the model, number of monitors and cable distance. Apartment systems are usually priced per unit plus the entrance panel. Gate motor integration adds to the cost. It depends on site, so confirm with a free site survey.
What is the difference between a video door phone and an audio intercom?
A video door phone has a camera at the gate and a screen indoors, so you can see who is calling before you answer or open. An audio intercom only lets you speak and listen. Video costs more but adds security, while audio is simple and reliable for offices and internal communication.
Can an intercom open my electric gate?
Yes. Most intercoms have a relay output that can trigger a gate motor, magnetic lock or electric strike. Once linked, you press a button on the indoor monitor to open the gate for a visitor. We handle the wiring and setup between the intercom and the gate motor so both work reliably.
Can I answer my intercom from my phone?
Yes, with a Wi-Fi or IP intercom. These systems forward gate calls to an app on your smartphone so you can see, speak to and let in visitors while you are away. They need a stable internet connection at the property and good Wi-Fi coverage where the monitor is installed.
Do wireless intercoms work well?
Wireless intercoms can work well over short distances with a clear line of sight, but walls, trees and long distances weaken the signal. For most homes and apartments a wired system is more reliable. Where cabling is difficult, we assess the site and recommend a wireless link only if it will perform consistently.
What intercom is best for an apartment block?
A multi-unit system with one entrance panel and a handset or monitor in each flat is usually best. Tenants answer their own visitors and release the door, so the caretaker is not running to the gate all day. The right model depends on the number of units, floors and existing cabling.
Why is my intercom not working?
Common causes are a failed power supply, water inside the outdoor station, damaged or cut cables, loose connections and worn-out buttons. Older systems may also have parts that are no longer available. We diagnose the fault and either repair it or recommend a replacement that can reuse sound cable routes.

Ready to secure and power your property?

Tell us what you need and get a free, no-obligation quote. We supply, install and commission.

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